My Recently Visited Services

Need to report a widespread OIT service outage?

Need assistance with your scanner or other peripheral device?

Need a change to or additional Network Drive/central file sharing services?

Have other IT-related questions or concerns you can share with us?

Need assistance with Google 2-Step Verification (multi-factor authentication for Google Workspace)?

A telephone is available at no additional cost to residents.

Need assistance with Turnitin, a plagiarism-prevention service?

Experiencing a wired network connectivity issue on campus? Is there a problem in your office or residence hall?

Need assistance with Respondus Lockdown Browser?

Need help with UAH Single Sign-On?

Need to connect a device to the UAH network? Complete the Network Access Request Form for each device to be registered on the UAH wired network. If you have multiple devices to be registered, updated, or moved, feel free to attach a spreadsheet that contains the values requested on this form.

Cisco Jabber lets you use your smartphone or PC to complement or replace your UAH tabletop phone.

Issue signing into any UAH service or computer (may need password reset help)?

Need help from OIT regarding the purchase of new hardware or software?

Request an exception to the OIT support definitions.

Do you need assistance with UAH's teleconferencing/videoconferencing solution, Zoom?

Need assistance with Duo (multi-factor authentication for Single Sign-On)?

Issue with spam or phishing email?

Send and receive faxes using standard email messages.

Do you need technical support for your event?

Need assistance with Panopto for Lecture Capture?

Need assistance with or training on how to use Canvas?

Experiencing an issue with your workstation?

Need a network drop to be installed in a UAH building?

Read about the features of the OIT Portal.