Popular Services

Need help with UAH Single Sign-On?


Need help from OIT regarding the purchase of new hardware or software?


Have other IT-related questions or concerns you can share with us?


Need assistance with Google 2-Step Verification (multi-factor authentication for Google Workspace)?


Need a change to or additional Network Drive/central file sharing services?


Cisco Jabber lets you use your smartphone or PC to complement or replace your UAH tabletop phone.


Need assistance with Duo (multi-factor authentication for Single Sign-On)?


Do you need assistance with UAH's teleconferencing/videoconferencing solution, Zoom?


Request an exception to the OIT support definitions.


Issue with spam or phishing email?


Need to connect a device to the UAH network? Complete the Network Access Request Form for each device to be registered on the UAH wired network. If you have multiple devices to be registered, updated, or moved, feel free to attach a spreadsheet that contains the values requested on this form.


Issue signing into any UAH service or computer (may need password reset help)?


Need a network drop to be installed in a UAH building?


Read about the features of the OIT Portal.


Need assistance with Qualtrics, a survey building and management tool?


Need to report a widespread OIT service outage?


Any technology in a classroom that need to be replaced? Projector dim? Screen off-center?


Need assistance with Self-Service Banner?


What are the policies for using the networks on campus?


Send and receive faxes using standard email messages.


UAH offers connectivity to the Internet via Internet2, peerings, and commodity providers.


Access tokens must be requested and approved by ETLC.


Need assistance connecting to UAH's Wi-Fi network?


Need assistance from cybersecurity personnel in OIT?


Need assistance with myUAH?