Popular Services

Need help with UAH Single Sign-On?


Need assistance with Google 2-Step Verification (multi-factor authentication for Google Workspace)?


Need to connect a device to the UAH network? Complete the Network Access Request Form for each device to be registered on the UAH wired network. If you have multiple devices to be registered, updated, or moved, feel free to attach a spreadsheet that contains the values requested on this form.


Need a change to or additional Network Drive/central file sharing services?


Do you need assistance with UAH's teleconferencing/videoconferencing solution, Zoom?


Need assistance with Qualtrics, a survey building and management tool?


Need assistance with Duo (multi-factor authentication for Single Sign-On)?


Have other IT-related questions or concerns you can share with us?


Need assistance with a Charger Prints kiosk?


Need help from OIT regarding the purchase of new hardware or software?


Issue signing into any UAH service or computer (may need password reset help)?


Need assistance with services or devices hosted in the Data Center?


Need assistance with Panopto for Lecture Capture?


Are you looking for additional collaborative options within Google Workspace?


Read about the features of the OIT Portal.


Need UAH network access for a campus visitor?


Cisco Jabber lets you use your smartphone or PC to complement or replace your UAH tabletop phone.


Need help with something that may not be IT-related?


Submit a request for an employee to be granted privileged access in Banner.


Request an exception to the OIT support definitions.


Access tokens must be requested and approved by ETLC.


UAH students who live on campus have access to Xfinity On Campus. This is a service coordinated through UAH Office of Housing and Residence Life. The only aspect that OIT supports is the login process because access is authenticated by using the resident's Charger ID and password.


What are the policies for using the networks on campus?


Do you need technical support for your event?