Popular Services

As of April 2025, OIT offers Adobe software to students, faculty, and staff. Some applications are web-based only; some may be installed on a computer.

Need assistance with Google 2-Step Verification (multi-factor authentication for Google Workspace)?

Need help from OIT regarding the purchase of new hardware or software?

Cisco Jabber lets you use your smartphone or PC to complement or replace your UAH tabletop phone.

Request an exception to the OIT support definitions.

Submit a request to create a new Google Group or renew an existing Google Group. Requests are subject to approval.

Submit a request for an employee to be granted privileged access in Banner.

Need a network drop to be installed in a UAH building?

Are you looking for additional collaborative options within Google Workspace?

Need assistance with your existing office phone?

Information about Docusign licensing and availability.

Need to order a new phone?

Need assistance regarding activation or account changes regarding an @uah.edu account?

Need assistance with myUAH?

Need help with UAH Single Sign-On?

Need assistance with Duo (multi-factor authentication for Single Sign-On)?

Issue signing into any UAH service or computer (may need password reset help)?

Lifetime email accounts for retirees are no longer offered by the Office of Information Technology in accordance with UAH policy 06.01.05, Network, Computer, and Email Account Administration.

Need to request a new account or account changes?

Wireless Printer Configuration

Need a change or addition to DNS listings?

Issue with spam or phishing email?

Experiencing a wired network connectivity issue on campus? Is there a problem in your office or residence hall?

Need a change or addition to security certificates?